Terms & Conditions

GENERAL TERMS AND CONDITIONSĀ GrowJungleĀ 

COVID-19 Terms and Conditions adjustments

Due to COVID-19 Delivery can take longer than usual, GrowJungle is not responsible for damages to the plants due to delay of postservices.Ā 

Definitions

  1. GrowJungle BV. established inĀ Sappemeer, Chamber of Commerce no.Ā 82386269.
  2. Customer: the person with whomĀ GrowJungleĀ has entered into an agreement.
  3. Parties:Ā GrowJungleĀ and customer together.
  4. Consumer: a customer who is an individual acting for private purposes.

Applicability

  1. These terms and conditions will apply to all quotations, offers, activities, orders, agreements and deliveries of services or products by or on behalf ofĀ GrowJungle. Ā 
  2. Parties can only deviate from these conditions if they have explicitly agreed upon in writing.
  3. The parties expressly exclude the applicability of supplementary and/or deviating general terms and conditions of the customer or of third parties.

Prices

  1. All prices used byĀ GrowJungleĀ are in euros, areĀ inclusive ofĀ VAT and exclusive of any other costs such as administration costs, levies and travel-, shipping- or transport expenses, unless expressly stated otherwise or agreed otherwise.
  2. GrowJungleĀ is entitled to adjust all prices for its products or services, shown in its shop, on its website or otherwise, at any time.Ā 
  3. Increases in the cost prices of products or parts thereof, whichĀ GrowJungleĀ could not foresee at the time of making an offer or the conclusion of the agreement, may give rise to price increases.Ā 
  4. The consumer has the right to terminate an agreement as a result of a price increase as referred to in paragraph 3, unless the increase is the result of statutory regulation.Ā Ā 

Samples / modelsĀ 

If the customer has received a sample or model of a product, he can not derive any rights from this other than that it is an indication of the nature of the product, unless the parties have explicitly agreed that the products be supplied conform to the sample or model.

Consequences of late payment

  1. If the customer does not pay within the agreed term,Ā GrowJungleĀ is entitled to charge an interest of 1% per month from the day the customer is in default, whereby a part of a month is counted for a whole month.
  2. When the customer is in default, he is also due to extrajudicial collection costs and may be obliged to pay any compensation toĀ GrowJungle.Ā 
  3. The collection costs are calculated on the basis of the Reimbursement for extrajudicial collection costs.Ā 
  4. If the customer does not pay on time,Ā GrowJungleĀ may suspend its obligations until the customer has met his payment obligation.Ā 
  5. In the event of liquidation, bankruptcy, attachment or suspension of payment on behalf of the customer, the claims ofĀ GrowJungleĀ on the customer are immediately due and payable.Ā 
  6. If the customer refuses to cooperate with the performance of the agreement byĀ GrowJungle, he is still obliged to pay the agreed price toĀ GrowJungle.Ā 

RightĀ of recovery of goodsĀ 

  1. As soon as the customer is in default,Ā GrowJungleĀ is entitled to invoke the right of recovery with regard to the unpaid products delivered to the customer.
  2. GrowJungleĀ invokes the right of recovery by means of a written or electronic announcement.
  3. As soon as the customer has been informed of the claimed right of recovery, the customer must immediately return the products concerned toĀ GrowJungle, unless the parties agree to make other arrangements about this.Ā 
  4. The costs for the collection or return of the products are at the expense of the customer.

RightĀ of cancellationĀ 

  1. A consumer may cancel an online purchase during a cooling-off period of 14 days without giving any reason, provided that
  • the product has not been used
  • it is not a product that can spoil quickly, like food or flowers
  • the product is not specially tailored for the consumer or adapted to its special needs
  • it is not a product that may not be returned for hygienic reasons (underwear, swimwear, etc.)
  • the seal is still intact, when the product is a data carrier with digital content (DVDs, CDs, etc.)
  • the product is not a (holiday)trip, a transportation ticket, a catering order or a form of leisure activity,
  • the product is not a separate magazine or a loose newspaper
  • the purchase does not concern an (assignment to) urgent repair
  • the consumer has not renounced his right of cancellation
  1. The reflection period of 14 days as referred to in paragraph 1 commences:
    • on the day after the consumer has received the last product or part of 1 order
    • as soon as the consumer has received the first the product of a subscription
    • as soon as the consumer has purchased a service for the first time
    • as soon as the consumer has confirmed the purchase of digital content via the internet
  2. The consumer can notify his right of cancellation viaĀ info@growjungle.nl, if desired by using the withdrawal form that can be downloaded via the website ofĀ GrowJungle,Ā www.growjungle.nl.
  3. The consumer is obliged to return the product to GrowJungle within 14 days after the notification of his right of cancellation, after which period his right of cancellation will lapse.Ā 
  4. If the purchase costs and any other costs (such as shipping and return costs) are eligible for reimbursement according to the law,Ā GrowJungleĀ will refund these costs to the consumer within 14 days of receipt of the timely appeal to the right of withdrawal, provided that the consumer has returned the product toĀ GrowJungleĀ in time.

ReturnĀ Policy

  1. Are you dissatisfied with your purchase in any way? within 14 days of receiving the product(s) you purchased from GrowJungle, you have the option to return it. Your purchase will be fully refunded by us. Perishable goods, including plants, are excluded from this entitlement. Regrettably, this implies that plants cannot be returned.

    Are your new plants having problems? Did your plant arrive in poor condition? To contact our customer care, please contact us by our email: info@growjungle.com. We’ll use every effort to restore your and your plant’s happiness.

Suspension of obligations by the customer

The customer waives the right to suspend the fulfillment of any obligation arising from this agreement.

RightĀ ofĀ retentionĀ 

  1. GrowJungleĀ can appeal to his right of retention of title and in that case retain the products sold byĀ GrowJungleĀ to the customer until the customer has paid all outstanding invoices with regard toĀ GrowJungle, unless the customer has provided sufficient security for these payments.Ā 
  2. The right of retention of title also applies on the basis of previous agreements from which the customer still owes payments toĀ GrowJungle.
  3. GrowJungleĀ is never liable for any damage that the customer may suffer as a result of using his right of retention of title.

SettlementĀ 

The customer waives his right to settle any debt toĀ GrowJungleĀ with any claim onĀ GrowJungle.Ā 

Retention ofĀ titleĀ 

  1. GrowJungleĀ remains the owner of all delivered products until the customer has fully complied with all its payment obligations with regard toĀ GrowJungleĀ under whatever agreement withĀ GrowJungleĀ including of claims regarding the shortcomings in the performance.
  2. Until then,Ā GrowJungleĀ can invoke its retention of title and take back the goods.Ā 
  3. Before the property is transferred to the customer, the customer may not pledge, sell, dispose of or otherwise encumber the products.Ā 
  4. IfĀ GrowJungleĀ invokes its retention of title, the agreement will be dissolved andĀ GrowJungleĀ has the right to claim compensation, lost profits and interest.Ā Ā 

DeliveryĀ 

  1. Delivery takes place while stocks last.
  2. Delivery takes place atĀ GrowJungleĀ unless the parties have agreed upon otherwise.
  3. Delivery of products ordered online takes place at the address indicated by the customer.Ā 
  4. If the agreed price is not paid on time,Ā GrowJungleĀ has the right to suspend its obligations until the agreed price is fully paid.Ā 
  5. In the event of late payment, the customer is automatically in default, and hereby he can not object to late delivery byĀ GrowJungle.

Delivery period

  1. Delivery time: 2 weeks
  2. The delivery starts once the customer has fully completed the (electronic) ordering process and received an (electronic) confirmation of his order fromĀ GrowJungle.Ā 
  3. Exceeding the specified delivery period does not entitle the customer to compensation or the right to terminate the contract, unlessĀ GrowJungleĀ cannot deliver within [number of days late] or if the parties have agreed upon otherwise.

Actual delivery

The customer must ensure that the actual delivery of the products ordered by him can take place in time.

Transport costsĀ 

Transport costs are on behalf of the customer, unless the parties have agreed upon otherwise.

Packaging and shippingĀ 

  1. If the package of a delivered product is opened or damaged, the customer must have a note drawn up by the forwarder or delivery person before receiving the product. In the absence of whichĀ GrowJungleĀ may not be held liable for any damage.
  2. If the customer himself takes care of the transport of a product, he must report any visible damage to products or the packaging prior to the transport toĀ GrowJungle, failing whichĀ GrowJungleĀ cannot be held liable for any damage.Ā 

StorageĀ 

  1. If the customer orders products later than the agreed delivery date, the risk of any quality loss is entirely for the customer.
  2. Any extra costs as a result of premature or late purchase of products are entirely at the customer’s expense.

Guarantee

  1. The warranty relating to products only applies to defects caused by faulty manufacture, construction or material.Ā 
  2. The warranty does not apply in the event of normal wear and tear and damage resulting from accidents, changes made to the product, negligence or improper use by the customer, or when the cause of the defect can not clearly be established.
  3. The risk of loss, damage or theft of the products that are the subject of an agreement between the parties, will pass on to the customer when these products are legally and/or factually delivered, at least are in the power of the customer or of a third party who receives the product for the benefit of the customer. Ā 

ā€‹ā€‹ā€‹ā€‹ā€‹Indemnity

The customer indemnifiesĀ GrowJungleĀ against all third-party claims that are related to the products and/or services supplied byĀ GrowJungle.Ā 

Complaints

  1. The customer must examine a product or service provided byĀ GrowJungleĀ as soon as possible for possible shortcomings.
  2. If a delivered product or service does not comply with what the customer could reasonably expect from the agreement, the customer must informĀ GrowJungleĀ of this as soon as possible, but in any case within 1 month after the discovery of the shortcomings.Ā 
  3. Consumers must informĀ GrowJungleĀ of this within two months after detection of the shortcomings.
  4. The customer gives a detailed description as possible of the shortcomings, so thatĀ GrowJungleĀ is able to respond adequately.Ā 
  5. The customer must demonstrate that the complaint relates to an agreement between the parties.
  6. If a complaint relates to ongoing work, this can in any case not lead toĀ GrowJungleĀ being forced to perform other work than has been agreed.

Giving notice

  1. The customer must provide any notice of default toĀ GrowJungleĀ in writing.
  2. It is the responsibility of the customer that a notice of default actually reachesĀ GrowJungleĀ (in time).Ā 

Joint and several ClientĀ liabilities

IfĀ GrowJungleĀ enters into an agreement with several customers, each of them shall be jointly and severally liable for the full amounts due toĀ GrowJungleĀ under that agreement.Ā 

Liability ofĀ GrowJungle

  1. GrowJungleĀ is only liable for any damage the customer suffers if and insofar as this damage is caused by intent or gross negligence. Ā 
  2. IfĀ GrowJungleĀ is liable for any damage, it is only liable for direct damages that results from or is related to the execution of an agreement.
  3. GrowJungleĀ is never liable for indirect damages, such as consequential loss, lost profit, lost savings or damage to third parties.
  4. IfĀ GrowJungleĀ is liable, its liability is limited to the amount paid by a closed (professional) liability insurance and in the absence of (full) payment by an insurance company of the damages the amount of the liability is limited to the (part of the) invoice to which the liability relates.
  5. All images, photos, colors, drawings, descriptions on the website or in a catalog are only indicative and are only approximate and can not lead to any compensation and/or (partial) dissolution of the agreement and/or suspension of any obligation.

Expiry period

Every right of the customer to compensation fromĀ GrowJungleĀ shall, in any case, expire within 12 months after the event from which the liability arises directly or indirectly. This does not exclude the provisions in article 6:89 of the Dutch Civil Code.

Dissolution

  1. The customer has the right to dissolve the agreement ifĀ GrowJungleĀ imputably fails in the fulfillment of his obligations, unless this shortcoming does not justify termination due to its special nature or because it is of minor significance.Ā 
  2. If the fulfillment of the obligations byĀ GrowJungleĀ is not permanent or temporarily impossible, dissolution can only take place afterĀ GrowJungleĀ is in default.Ā 
  3. GrowJungleĀ has the right to dissolve the agreement with the customer, if the customer does not fully or timely fulfill his obligations under the agreement, or if circumstances giveĀ GrowJungleĀ good grounds to fear that the customer will not be able to fulfill his obligations properly.Ā 

Force majeure

  1. In addition to the provisions of article 6:75 Dutch Civil Code, a shortcoming ofĀ GrowJungleĀ in the fulfillment of any obligation to the customer cannot be attributed toĀ GrowJungleĀ in any situation independent of the will ofĀ GrowJungle, when the fulfillment of its obligations towards the customer is prevented in whole or in part or when the fulfillment of its obligations cannot reasonably be required fromĀ GrowJungleĀ .Ā 
  2. The force majeure situation referred to in paragraph 1 is also applicable – but not limited to: state of emergency (such as civil war, insurrection, riots, natural disasters, etc.); defaults and force majeure of suppliers, deliverymen or other third parties; unexpected disturbances of power, electricity, internet, computer or telecoms; computer viruses, strikes, government measures, unforeseen transport problems, bad weather conditions and work stoppages.Ā 
  3. If a situation of force majeure arises as a result of whichĀ GrowJungleĀ cannot fulfill one or more obligations towards the customer, these obligations will be suspended untilĀ GrowJungleĀ can comply with it.Ā 
  4. From the moment that a force majeure situation has lasted at least 30 calendar days, both parties may dissolve the agreement in writing in whole or in part.Ā 
  5. GrowJungleĀ does not owe any (damage) compensation in a situation of force majeure, even if it has obtained any advantages as a result of the force majeure situation.

Modification of the agreement

If, after the conclusion of the agreement and before its implementation, it appears necessary to change or supplement its contents, the parties shall timely and in mutual consultation adjust the agreement accordingly.Ā 

Changes in the general terms and conditions

  1. GrowJungleĀ is entitled to amend or supplement these general terms and conditions.Ā 
  2. Changes of minor importance can be made at any time.Ā 
  3. Major changes in content will be discussed byĀ GrowJungleĀ with the customer in advance as much as possible.
  4. Consumers are entitled to cancel the agreement in the event of a substantial change to the general terms and conditions.Ā 

Transfer of rights

  1. The customer can not transfer its rights deferring from an agreement withĀ GrowJungleĀ to third parties without the prior written consent ofĀ GrowJungleĀ .Ā 
  2. This provision applies as a clause with a property law effect as referred to in Section 3:83 (2) Dutch Civil Code.Ā 

Consequences of nullity or annullability

  1. If one or more provisions of these general terms and conditions prove null or annullable, this will not affect the other provisions of these terms and conditions.Ā 
  2. A provision that is null or annullable shall, in that case, be replaced by a provision that comes closest to whatĀ GrowJungleĀ had in mind when drafting the conditions on that issue.

Applicable law and competent court

  1. Dutch law is exclusively applicable to all agreements between the parties.Ā 
  2. The Dutch court in the district whereĀ GrowJungleĀ is established is exclusively competent in case of any disputes between parties, unless the law prescribes otherwise.

Drawn up onĀ 21 november 2019.Ā